If you’re a homeowner seeking help to save your home, beware of scam artists or so-called foreclosure “rescue” or loan modification companies that claim they can help you save your home. These scammers take your money, can ruin your credit, and wipe out any equity you have in your home. These offers can look legitimate, but anyone guaranteeing results or charging upfront fees to “save your home” should be suspect.

If you believe you have been the victim of fraud, here are three ways to get assistance:

  • File a consumer complaint online or contact the Arizona Attorney General's Office at consumerinfo@azag.gov or (602) 542-5763 (Phoenix), (520) 628-6504 (Tucson), or (800) 352-8431 (toll free).
  • Visit AZLawHelp.org for information about your legal rights and for a referral to a legal services provider who may be able to provide legal assistance to eligible individuals at no cost.
  • Call the Arizona Foreclosure Help-Line at (877) 448-1211 for a referral to a housing counselor.

If you'd like to submit your complaint through the mail, please click here to download the form. Once you have completed this form, please mail us photocopies of your supporting documents, along with the form.

Mail to:

Office of the Arizona Attorney General
Consumer Information and Complaints
1275 W. Washington St.
Phoenix, AZ 85007
Telephone: (602) 542-5763

If you live in Pima County or southern Arizona, mail the complaint form to:

Office of the Arizona Attorney General
Consumer Information and Complaints
400 W. Congress, South Building, Suite 315
Tucson, AZ 85701-1367
Telephone: (520) 628-6504

How To Protect Yourself From Scams

  • DON’T pay money to people who promise to work with your lender to modify your loan. Instead, contact a HUD-approved housing counselor in your area.
  • DO call your lender yourself. 
  • DON’T transfer or sign over the deed to your home as part of a foreclosure avoidance transaction. A deed should be signed over only if you intend to sell the home for a fair price.
  • DON’T pay your mortgage payments to someone other than your lender or loan servicer, even if he/she promises to pass the payment on.
  • DON’T sign any documents without reading and understanding them first, or contracts and documents that have blank spaces. Many homeowners think they are signing documents for a new loan to pay off their mortgage and they discover they have actually transferred ownership to the “rescuer.”
  • DO consult a housing counselor, attorney, financial advisor or knowledgeable family member before signing any mortgage documents that you don't understand.

If it sounds too good to be true, it probably is. Trust your instincts and seek help. Reporting suspicious schemes helps prevent others from becoming victims. File a consumer complaint here.